Reviewed by Maya Fleischmann for IndieReader. Register Sign In. ISBN: Binding: Paperback. Do you wish you could have Shep Hyken train your employees one-on-one? Shepard Virtual Training makes this wish a reality! Shepard VT is an interactive online training solution that's the next best thing to in-person training with Shep! Virtual Training Center. Sign-up to receive a weekly newsletter from Shep.
- The Power of a Smile.
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The letter includes customer service and experience articles, business tips and more from Shep's experiences as a customer service speaker. Menu Toggle navigation. Who Is Shep? Lisa Yetman says: April 3, at am.
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Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course
The letter includes customer service and experience articles, business tips and more. Enter the above code:. No Spam. Return to Blog Home. Search for:. Details if other :. Thanks for telling us about the problem. Return to Book Page. Preview — Smile by Kirt Manecke. Award-winning crash course in customer service and sales. You can read it in minutes or less and start increasing your sales today.
Winner of 7 awards.
Table of Contents
Let Smile be your trainer! A quick, minute read, it could easily be the best gift you ever give yourself or your employees. You can read straight through or consult the Table of Contents to find the tips you most need Award-winning crash course in customer service and sales.
You can read straight through or consult the Table of Contents to find the tips you most need to work on. If you're using this book to train new employees or current staff, choose one or two concepts to practice each day or each week - it's easy to implement! Perfect for nonprofits too. Author Kirt Manecke offers powerful tips and techniques from his own very successful and innovative training program and from over 30 years of successful selling.
Packed with invaluable tips and advice, Smile's simple, practical approach will help you sell more, starting today. Get A Copy. Paperback , pages. More Details Other Editions 1. Friend Reviews. To see what your friends thought of this book, please sign up. To ask other readers questions about Smile , please sign up.
The Power of a Smile | CustomerThink
Lists with This Book. Community Reviews.
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Zappos' Customer Experience Puts Shoppers First
Oct 07, Michael Levitt rated it it was amazing. Kirt's book is a great book for your bookshelf, that you should re-read periodically, as a good reminder on how to provide stellar customer service and improve your sales techniques, so that you can close more deals. A great book to share with your team! I was provided with a complimentary copy of this book so I could give an honest review.